Terms and Conditions
Application Terms and Conditions

PORTAL ACCESS & PRIVACY AGREEMENT

This secure portal is designed to give our claimants a confidential means of managing their claims through the Internet. This Portal Access & Privacy Agreement (“Agreement”) applies to this secure portal and incorporates and supplements the Terms and Conditions found at the bottom of the secure portal so please review them carefully. This Agreement also replaces the Privacy Policy found on Liberty Mutual Group public websites. This portal is provided by: Liberty Mutual Group and its affiliates and/or Helmsman Management Services, LLC. (“We” or “Us”).

Access to this secure portal is intended ONLY for authorized claimants who have agreed to abide by this Agreement (“Authorized Users”). All User IDs and passwords created by Authorized Users are to be protected by the Authorized Users and used only for the purposes of managing his or her own claims by the Authorized User.

PROTECT THE CONFIDENTIALITY OF YOUR USER ID AND PASSWORD

Access to this secure portal is based on a userid/password combination identification procedure. You agree to maintain the confidentiality of your userid/password combination and not to allow use by anyone other than you. You agree to immediately report to CIClaimsSystemsInjuredWorkerToolkit@LibertyMutual.com (available 24 hours a day/ 7 days a week) any loss of confidentiality of the userid/password combination or any unauthorized access to the secure portal using your userid/password combination that may come to your attention.

You shall be responsible for any damage to Us or our subsidiaries, affiliates or customers, including but not limited to: any denial of service; deletion or modification or creation of data; unauthorized access to our data; or, any other action directly or indirectly related to unauthorized or improper use of your userid and password by you, or any other person gaining access to the secure portal through you. We reserve the right to terminate your access for any reason without liability and without prior notification to maintain system security.

PRIVACY

All private data transmitted to this secure portal uses Secure Sockets Layer (SSL), 128-bit encryption . Liberty Mutual tracks the domain name, IP address and browser type of its site visitors through a reporting tool that runs on our server. This information is used internally for security purposes and to show activity and trends of our site usage. We may share certain information provided to us in the normal business of conducting insurance operations. We are permitted or required by law to share certain information about claimants, even without your authorization, with 1) a third party if it is reasonably necessary to enable the party to perform business services for us, such as the detection of fraud or material misrepresentations; 2) any of our affiliated companies who provide service to you; 3) insurance regulatory authorities; 4) law enforcement agencies or other governmental authorities to protect our interest or to report illegal activities; and 5) person or organizations conducting actuarial or research studies. We do not provide any information to third parties for mailing lists.

RESTRICTIONS ON USE OF MATERIALS

You agree that you have no proprietary interest in or to the concepts, design, data processing techniques, expression or structure of any of the computer programs comprising this secure portal in part or as a whole, including any modifications, improvements, changes or other revisions that result from any performance by any party hereunder or which are provided by you to Us. You may use this secure portal only for your own claim and for no other purpose. You may not permit the information and materials available on this secure portal to be duplicated or reproduced in whole or in part except for your own personal records.

JURISDICTION & DISCLAIMER

This Agreement and your use of the secure portal will be governed and construed in accordance with the laws of the Commonwealth of Massachusetts.

Neither We nor any of our subsidiaries or affiliated companies makes any warranties with regard to the availability of the secure portal nor any services. All data and services are provided AS IS.

THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE HEREBY DISCLAIMED AND ARE NOT APPLICABLE TO THE COMPANY’S SECURE PORTAL.

UNDER NO CIRCUMSTANCES WILL WE OR ANY OF OUR SUBSIDIARIES OR AFFILIATED COMPANIES BE LIABLE FOR DAMAGES OF ANY KIND OR NATURE, REGARDLESS OF WHETHER SUCH DAMAGES ARE DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHERWISE, THAT MAY ARISE FROM ACCESS OR USE OF THIS SECURE PORTAL, OR FROM ANY SERVICE OR DATA MADE AVAILABLE THROUGH SUCH ACCESS, REGARDLESS OF WHETHER WE OR ANY OF OUR SUBSIDIARIES OR AFFILIATED COMPANIES HAVE BEEN ADVISED OF THE POSSIBILITY OF ACTUAL OR POTENTIAL DAMAGE.

By checking the box next to “I agree to the Terms and Conditions” and clicking the "Accept" button below, you are agreeing to the terms of this Portal Access and Privacy Agreement and the Terms & Conditions for this secure portal. Unauthorized use or access to this secure portal is strictly prohibited.

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